Everything Cora does when a shift opens up.

A call-off, in plain words, becomes a covered post.

A guard texts that they can’t make it, in their own words. Cora finds qualified, available guards and offers the shift to 5 at a time. If nobody says yes, the next 5 are asked after a wait that shortens as the shift gets closer: an hour when it is more than 4 hours away, half an hour at 2 to 4 hours, a quarter of an hour inside 2. Nobody gets a group blast at 2 AM.

In supervised mode every yes comes to you as one card: who, where, when, the checks Cora ran and their hours this week. Tap Approve, confirm, and you have 10 seconds to undo before anyone is texted. If the fill means overtime, the button says Approve with overtime and your tap is recorded. Pass on one and Cora keeps looking. You can also approve by replying to Cora’s text.

In autonomous mode Cora fills the shift and tells you. Only an owner switches modes, and a case keeps the mode it started in.

Only guards who are cleared for the post.

Before any offer, Cora checks every guard against the same rules, in the same order, and writes down why each one was or was not offered. An expired guard card, or one with no expiry date on file, is a fail.

When nobody says yes, a person owns it.

Cora texts your escalation contacts in the order you set, faster as the shift gets closer. The first to acknowledge owns the case. If nobody does, every contact is told the post is open with no owner. If nobody approves a held yes in time, the case comes back to you.

Running late is not a call-off, until it is.

A guard texts LATE and the minutes, and you are told without being asked to act. If they do not arrive, Cora checks in, then asks you, and starts recovery if nobody answers. A guard with no clock-in 25 minutes after start gets the same treatment.

If the guard who called off texts that they can make it after all, Cora stops before a replacement is confirmed; after that, it is your call. A guard leaving mid-shift starts a relief search at once, and Cora never tells anyone to leave or stay. A guard who texts that they quit is sent to you, and their next shifts are flagged.

Guards clock in with CLOCKIN or one tap. The phone’s location is read once at that moment, recorded, and never tracked afterwards, and a clock-in without location still works.

Swaps and open shifts, with your approval.

A guard who can’t work a shift can offer it to one coworker or to anyone cleared for it. Open shifts go to the guards who can work them, and a guard asks for one with a tap or a text.

Every swap and every request comes to you in Tonight on the same card as a replacement, checked the same way, and nothing changes until you approve.

Guard cards tracked before they lapse.

Guards are reminded at 90, 60, 30, 14 and 7 days, and supervisors and owners are brought in as the date gets close. Once a card expires, or if no expiry date is on file, the guard is blocked from posts that require it.

What your guards see.

Guards do everything essential by text, and can also sign in on their phone with a code; there is no app. They see their next shift, the offer waiting for them, and where their yes stands, from said yes to approved.

They set availability, ask for time off, add a photo of their card, and see their hours, never dollars. They never see other guards or any ranking.

Every text, with what really happened to it.

Cora’s ledger lists every text sent and received tonight, grouped by case. Each one says received, sent, delivered or not sent, and delivered only when the carrier reports it. The top line says when Cora last checked your sites, and flags it if that was more than 12 minutes ago.

At 7:00 AM, or the time you set, the morning handover sums up the night from the record: empty posts first, then what still needs you, then what was covered and by whom. It says nothing needs you only when nothing does.

Set up once, with help.

Your roster, sites and schedule are imported once, and we do it with you. Each guard gets one text asking them to agree to messages from Cora. Then Cora goes live.